At Semtitans Digital PVT LTD (“Semtitans”, “we”, “us”, or “our”), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, process, and protect your information when you visit our website (semtitans.com), engage our performance marketing services, or communicate with our strategists.
1. Overview & Scope
This Privacy Policy applies to personal data collected via our website, client portals, communication channels, and through the execution of our search marketing, paid advertising, search engine optimization (SEO), and web development services. By accessing our website or utilizing our services, you acknowledge the terms outlined in this policy.
2. Information We Collect
We collect information directly from you, automatically through your interaction with our platforms, and from authorized third parties:
- Direct Contact Data: Name, business email address, phone number, company name, website URL, monthly ad budget range, and strategic goals provided when booking consultations or requesting growth audits.
- Client Account & Access Data: Administrative access credentials or delegate permissions to marketing platforms (e.g., Google Ads, Meta Business Manager, Microsoft Advertising, Shopify, Google Search Console, Google Analytics) provided under formal service agreements.
- Automated Device & Usage Data: IP address, browser type, operating system, referral URLs, time zone, pages visited, session duration, and clickstream interaction patterns.
3. How We Use Your Information
We process your personal and business information for legitimate business purposes and performance execution, including:
- Delivering, auditing, and optimizing digital marketing campaigns, media buying, and SEO architectures.
- Responding to inquiries, conducting free strategic growth audits, and scheduling consultation sessions.
- Providing performance reporting, conversion attribution modeling, and return on ad spend (ROAS) analytics.
- Ensuring website security, preventing fraudulent activity, and complying with legal obligations.
4. Cookies, Pixels & Tracking Technologies
We use essential, analytical, and marketing cookies and tracking pixels to measure website performance and analyze traffic trends:
- Google Analytics 4 (GA4): Analyzes site usage and engagement metrics in an aggregated, anonymized format.
- Advertising Platform Pixels: Meta Pixel, Google Ads Tag, and Microsoft Advertising tracking tags to evaluate marketing campaign effectiveness.
- Preference & Essential Cookies: Ensure seamless navigation, form validation, and user experience consistency.
You can control or disable cookies through your browser settings at any time without impacting core site accessibility.
5. Third-Party Sharing & Data Transfers
We do not sell, rent, or trade your personal data. We only share information with vetted service providers and cloud infrastructure partners necessary for operational delivery:
- Cloud hosting and security providers (e.g., Cloudflare, secure enterprise servers).
- Customer relationship management (CRM) and communication systems.
- Ad networks and platform APIs solely for executing agreed-upon media campaigns with explicit client authorization.
6. Your Privacy Rights (GDPR, CCPA & Global Rights)
Depending on your geographic location, you possess specific legal rights regarding your personal information:
- Right of Access & Portability: You may request copies of the personal data we hold about you in a structured format.
- Right to Rectification: You can request correction of inaccurate or incomplete data.
- Right to Erasure (“Right to be Forgotten”): You may request deletion of your personal information where no overriding legal requirement exists.
- Right to Opt-Out: You may unsubscribe from marketing communications at any time via the unsubscribe link in our emails.
7. Data Retention & Security Safeguards
We maintain enterprise-grade technical and organizational security measures—including SSL/TLS encryption, restricted access controls, and regular vulnerability audits—to safeguard your information. We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or comply with regulatory requirements.
8. Contact Our Data Protection Team
If you have any questions, requests, or privacy concerns regarding this Privacy Policy or your data, please contact our compliance officers:
- Email: info@semtitans.com
- Entity: Semtitans Digital PVT LTD
- Global Hubs: 805 & 806, Zion Building, Plot No.273, Sector – 10, Kharghar, Navi Mumbai, Maharashtra – 410210